Right to Cancel

Instructions on Right of Withdrawal

Instructions on Right of Withdrawal and Withdrawal Form

The following instructions on the right of withdrawal are valid solely for consumers (see § 1 of the General Terms and Conditions of Business).

Right of Withdrawal:
You have the right to withdraw from this contract within fourteen days without stating the reasons. The withdrawal period is 14 days from the day

- on which you or a third party designated by you, who is not the carrier, have/has taken possession of the products, if you have ordered a product or several products in the framework of a uniform order and the product or products is/are delivered uniformly;

- on which you or a third party designated by you, who is not the carrier, have/has taken possession of the last product, if you have ordered several products in the framework of a uniform order and the products are delivered separately;

- on which you or a third party designated by you, who is not the carrier, have/has taken possession of the last partial shipment or the last piece, if you have ordered a product that is delivered in several partial shipments or pieces;

If several of the above-mentioned alternatives are present, the withdrawal period only starts when you or a third party designated by you, who is not the carrier, have/has taken possession of the last product or the last partial shipment or the last piece.

To exercise your right of withdrawal you must inform us (TYR Holding GmbH, TYR Holding GmbH, Pankower Str. 16, 13156 Berlin Telephone: +49(30) 779 07 86 85, Fax: +49(30) 779 07 86 86, email: info@tyr-holding.de) of your decision to withdraw from this contract by means of an explicit declaration (e.g. a letter sent by post, a fax or an email). To do this, you can use the attached withdrawal form, which, however, is not compulsory.

To comply with the time limit for withdrawal it is sufficient that the notification of your wish to exercise your right of withdrawal be sent before expiry of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we must refund to you all payments that we have received from you, including the delivery costs (except the additional costs incurred by you as a result of choosing a delivery type other than the low-cost standard delivery offered by us), immediately and at the latest within fourteen days from the day on which notification of your withdrawal from this contract has been received by us. For this refund we use the same means of payment used by you in the original transaction, unless something else was expressly agreed with you; in no circumstances will fees be charged to you because of this refund.

We can withhold the refund until we have recovered the goods or until you have provided proof that you have sent back the goods, depending on which event occurs at the earliest point in time.

You must send back or deliver the goods to us immediately and in any event within fourteen days at the latest from the day on which you notify us of your withdrawal from this contract. The time limit is met if you dispatch the goods before expiry of the withdrawal period of fourteen days.

You bear the direct costs for return of the goods.

You must pay for any loss in the value of the goods only if this loss in value is attributable to your having handled them in a way other than that necessary to test their properties, condition and functionality.

Exclusion of RIght of Withdrawal

The right of withdrawal does not exist in the case of contracts

- for the delivery of goods that are not prefabricated and in whose manufacture an individual choice or stipulation by the consumer has played a major role or that are clearly tailored to the personal needs of the consumer,

- for the delivery of goods that can spoil quickly or whose use-by data would be quickly exceeded,

- for the delivery of alcoholic beverages whose price was agreed when concluding the contract, but which can be delivered 30 days at the earliest after conclusion of the contract and whose current value depends on fluctuations in the market on which the entrepreneur has no influence,

- for the delivery of newspapers, magazines or periodicals except in the case of subscription contracts

- articles that are not suitable for return due to their properties and condition (e.g. download products)

The right of withdrawal can lapse

- for the delivery of sealed goods that are not suitable for return due to reasons related to health protection and hygiene, if their sealing was removed after delivery,

- for the delivery of goods if, because of their character, they were mixed inseparably with other goods after they were delivered,

- for the delivery of sound and video recordings or computer software in sealed packaging, if the sealing was

- for the delivery of newspapers, magazines or periodicals except in the case of subscription contracts.

- End of Instructions on Right of Withdrawal -

Withdrawal Form
If you want to withdraw from the contract, then please fill out this form and return it to

TYR Holding GmbH, TYR Holding GmbH, Pankower Str. 16, 13156 Berlin Telephone: +49(30) 779 07 86 85, Fax: +49(30) 779 07 86 86, email: info@tyr-holding.de:

I/we (*) herewith withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ provision of the following service (*)/

- Ordered on (*)/received on (*) - Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (required only for notification on paper)
- Date
_______________
(*) Cross out option that does not apply
*: incl. VAT, plus shipping